Human Resources Specialist

Department: Human Resources, City of Cartersville

Reports to: Human Resources Director

Pay Rate: $56,905.32 - $58,327.95

JOB SUMMARY:

Under general supervision performs administrative support and paraprofessional work in the human resources department.  Work includes benefits administration; payroll administration; recruitment; greeting the public; answering the telephone; collecting data and information from multiple sources; maintaining confidentiality; receiving and disseminating information and monitoring status of new hires and applicants. This position is responsible for creating and maintaining personnel files and filing documents appropriately. Work is reviewed upon completion for accuracy and adherence to policies, procedures, regulations, and related laws and ordinances.

MAJOR DUTIES:

The list of essential functions, as outlined herein, is intended to be representative of the tasks performed within this classification. The omission of an essential function does not preclude management from assigning duties not listed herein if such functions are a logical assignment to the position.

• Provides support by assisting with pre-employment/promotional test administration; new applicant and eligibility tracking; coordination of background checks and physicals; promotional processing; processing for approval items necessary in the post offer process for newly hired employees; ensuring compliance with policies/regulations.
• Provides customer service by responding to requests for information from the public in person and on the telephone. Assists walk-in and phone customers with the application process, questions about posted positions, status of application, availability of employment, the employment process, as well as other general questions within Human Resources department.
• Prepare and process bi-weekly payroll; payroll entry (new hires, promotions, increases, deductions) and coordination of paycheck disbursement.
• Administers benefit programs and acts as liaison between employees and benefit vendors.
• Provides support in benefit administration including new hire, open enrollment, and qualifying event coverage election/changes; benefit separations; and general benefit troubleshooting.
• Provides benefit claims support including initiating and managing Short Term Disability; Long Term Disability; Life Insurance; Family Medical Leave (FMLA); and Worker’s Compensation claims.
• Communicates employee benefit programs and coordinates seminars to educate employees on the benefits provided.
• Investigates, verifies, and corrects errors and discrepancies on documents to process transactions accurately.
• Tracks and follows-up on reports and documents to be submitted by employees.
• Conducts quarterly Motor Vehicle Record audit.
• Assist with coordination/process of random and post-accident drug screenings.
• Serves as Employee Recognition lead.
• Performs clerical functions such as typing, scanning, filing confidential materials, maintaining spreadsheets containing mailing lists, entering evaluation information, and preparing files, envelopes, labels, and letters for mailing.
• Receives and responds to requests, and general inquiries including open records request; provides resolution accordingly.
• Process and respond to Medical Support Notifications.
• Process and respond to Employment Verification.
• Prepares and assists with various Human Resources reports including assisting Human Resources Director with annual City audit reports.
• Interacts with employees, department representatives, and other individuals to assist with human resources transactions, interpret human resource policies, and/or exchange information regarding human resources.
• Reviews and evaluates statistical data and statistical reporting relevant to the operations of responsibility; provides summarization reports and other pertinent subject matter of interest to Human Resource Director.
• Participates in department training initiatives to enhance knowledge, skills and abilities.
• Maintains attendance and punctuality within customary tolerances for this position.
• Maintains confidentiality of information.

KNOWLEDGE REQUIRED BY THE POSITION:

• High school diploma or GED plus two (2) to three (3) years of progressively responsible clerical experience, preferably in a government organization, payroll processing environment and/or a human resources environment.  An equivalent combination of education and experience may be accepted.
• Knowledge of English composition, general math, and modern office practices and procedures. 
• Skilled in providing excellent customer service.
• Ability to operate personal computer and modern office equipment such as scanners, copiers, and multi-line phones, and software/programs including Microsoft Office Suite (Excel/Word), AND internet applications.
• Ability to sit and operate a personal computer for extended periods of time.
• Ability to work independently, maintain confidentiality and adhere to established routines and practices.
• Ability to compose and proofread correspondence, create simple spreadsheets, emails, and other documents.
• Ability to establish and maintain effective working relationships with employees and the public. 
• Ability to maintain moderately complex records.
• Ability to communicate effectively both orally and in writing. 
• Ability to understand and appropriately implement relevant legal requirements and city rules and regulations related to position.

PHYSICAL EFFORT AND WORK ENVIRONMENT:

Work is performed in an office environment, normally seated, however does require some walking, standing, bending, reaching, stooping, lifting, and climbing on a short ladder or step stool.  Employee will be required to exert up to 10 pounds of force on a recurring basis to lift books and files.  The ability to manipulate hands, fingers, and arms to operate office equipment and a computer keyboard is required.  Occasional light lifting of boxes of supplies weighing no more than 10 to 15 pounds does occur.  Climbing, reaching, bending, and stretching are required to file folders at floor level and near-ceiling level.  The job risks exposure to no significant environmental hazards.  The job requires normal visual acuity, and field of vision, hearing, speaking, color perception, sense of smell, depth perception, and texture perception.

The City of Cartersville is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or any other protected status.